Help Center
Find answers to frequently asked questions and learn how to make the most of FlashCard
Quick Start Guide
How do I get started?
1. Create an account or sign in
2. Click "Create New Deck" on your dashboard
3. Add your first flashcard
4. Start studying!
What can I do without an account?
You can browse public decks and try out the basic features. However, creating an account allows you to save your progress, create your own decks, and access premium features.
How do I create effective flashcards?
Keep cards concise, use clear language, and include one concept per card. Add images when helpful, and use our formatting tools to highlight important information.
Creating & Managing Decks
How do I organize my decks?
You can create folders, add tags, and use our sorting features to organize your decks. Premium users can create unlimited folders and use advanced organization tools.
Can I import existing flashcards?
Yes! We support importing from CSV, text files, and other flashcard formats. Look for the "Import" button when creating a new deck.
How do I edit or delete cards?
Open your deck and click the edit icon next to any card. You can modify content, delete cards, or reorder them using drag and drop.
Study Features
How does spaced repetition work?
Our algorithm shows cards at optimal intervals based on your performance. Cards you find difficult appear more frequently, while mastered cards are shown less often to maximize learning efficiency.
What study modes are available?
We offer multiple study modes including: • Standard review
• Spaced repetition
• Quiz mode
• Writing practice
• Audio review (premium)
How do I track my progress?
Visit the "Progress" tab to see detailed statistics including study time, mastery levels, and performance trends. Premium users get access to advanced analytics and insights.
Sharing & Collaboration
How do I share my decks?
Click the "Share" button on any deck to: • Generate a shareable link
• Share via email
• Make it public in our community library
Can I collaborate with others?
Yes! Premium users can create collaborative decks where multiple people can add and edit cards. Perfect for study groups and team learning.
How do I find public decks?
Visit the "Explore" section to browse public decks by subject, popularity, or rating. You can also search for specific topics or creators.
Mobile & Offline Access
Is there a mobile app?
Yes! Download our iOS and Android apps for the best mobile experience. All your decks and progress sync automatically across devices.
Can I study offline?
Premium users can download decks for offline study. Your progress will sync automatically when you're back online.
How do I sync across devices?
Simply sign in to your account on any device. Your decks, progress, and settings will sync automatically.
Premium Features
What's included in premium?
• Unlimited decks and cards
• Advanced analytics and insights
• Offline access
• Collaborative decks
• Priority support
• Custom themes and formatting
How do I upgrade?
Click "Upgrade" in your account settings. Choose your preferred plan and payment method. Start with a 7-day free trial to experience all premium features.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings. Your premium features will remain active until the end of your billing period.
Technical Support
What devices are supported?
Our web app works on all modern browsers. We also have dedicated apps for iOS and Android devices. We recommend using the latest version of your preferred browser.
How do I reset my password?
Click "Forgot Password" on the login page. We'll send a password reset link to your registered email address.
What should I do if I encounter a bug?
Use the "Report a Problem" feature in the app or email our support team at [email protected]. Please include details about the issue and your device information.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.